General Privacy Information
Operis respects and protects the privacy of its clients and visitors. This policy outlines how we collect, use, and safeguard your personal information in compliance with applicable Swiss data protection laws.
Definitions
This section explains key terms used in this privacy policy for clearer understanding of how your data is handled.
- Personal data refers to any information relating to an identified or identifiable individual, including names, contact details, and identification numbers.
- Processing means any operation performed on personal data such as collection, storage, adaptation, retrieval, or deletion.
- User refers to any individual who accesses or interacts with the Operis website or services.
- Service refers to luxury apartment offerings and related digital platforms provided by Operis.
- Cookies are small text files stored on user devices to enhance website functionality and user experience.
Collection of Data
Operis collects personal data directly provided by users as well as data automatically gathered during service interaction.
User-Provided Data
Data you provide when registering, requesting information, or contacting Operis falls under this category.
- Contact information including name and email address
- Preferences in apartment selection
- Communication history and inquiries
- Billing and payment details when applicable
- Feedback and testimonials submitted
- Identification documents for verification if required
Automatically Collected Data
Data collected automatically during website usage to improve services and analyze trends.
- IP address
- Device and browser type
- Pages visited and duration of visits
- Geolocation data as permitted
- Cookie identifiers
- Referring website addresses
Third Party Data Sources
We may receive data from trusted third parties such as real estate partners or service providers to supplement user profiles and enhance offerings.
- Verified property listings and details
- Credit and identity verification services
- Marketing and demographic analytics
Purpose of Data Processing
Operis processes data for several essential purposes to operate efficiently and deliver quality service.
- To provide and manage luxury apartment rental and sales services
- To communicate with users regarding inquiries and offers
- To customize the user experience on the Operis platform
- To comply with legal and regulatory requirements
- To improve service quality and website functionality
- To conduct market research and analysis
- To secure user accounts and prevent unauthorized access
- To manage payments and billing processes
Legal Basis for Processing
Data processing by Operis is based on lawful grounds as prescribed by Swiss data protection legislation.
- Performance of contract or pre-contractual measures
- Compliance with legal obligations
- Legitimate interests pursued by Operis
- User consent for specific processing activities
Cookie Policy
Operis uses cookies to enhance browsing experiences and analyze traffic on our website.
We employ essential, performance, functionality, and targeting cookies within our site architecture.
Cookies are categorized by their purpose such as strictly necessary, analytics, preferences, and advertising.
Users have the option to control cookie settings via browser preferences or consent management tools provided on the site.
Learn more about our Cookie Policy here.
Data Sharing Practices
Operis may share personal data with authorized third parties under strict confidentiality and data protection obligations.
- Real estate agencies and property developers for service facilitation
- Legal and regulatory authorities as required by law
- IT service providers and cloud platforms ensuring service delivery
- Payment processors handling business transactions
- Marketing partners for campaign management with user consent
- Data analytics firms to optimize website performance
International Data Transfers
Operis may transfer personal data beyond Swiss borders exclusively to countries offering adequate data protection or with appropriate safeguards in place.
Such safeguards include standard contractual clauses, binding corporate rules, or user consent mechanisms to ensure privacy rights remain intact.
Data Retention Policy
We retain personal data only as long as necessary to fulfill processing purposes or comply with legal obligations.
Account information is stored securely for the duration of the user relationship and a defined period thereafter.
Communication records are archived for resolution and quality assurance purposes based on internal policies.
Technical and access logs are retained for security monitoring within timeframes aligned with best practices.
After retention periods expire, personal data is securely deleted or anonymized to protect user privacy.
Security Measures
Operis implements comprehensive security measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.
- Encryption of sensitive data during transmission and storage
- Access controls and authentication protocols restricting data access
- Regular security audits and staff training to maintain vigilance
User Rights
Users have specific rights regarding their personal data under Swiss law which can be exercised by contacting Operis.
- Right to access and receive a copy of personal data held
- Right to request correction of inaccurate or incomplete data
- Right to request deletion of data when no longer necessary
- Right to restrict or object to certain data processing activities
- Right to data portability where applicable
- Right to withdraw consent at any time without affecting prior processing
- Right to restrict processing of your personal data under certain circumstances.
- Right to data portability, allowing you to obtain and reuse your personal data across different services.
Exercising Your Data Rights
You may submit a request to access, rectify, or erase your personal data, or to object to or restrict its processing by contacting Operis at our provided address.
info@operis.best
Operis endeavours to respond to requests concerning personal data within one month from receipt of the request as per applicable laws.
Compliance with Swiss Data Protection Laws
Operis complies with the General Data Protection Regulation (GDPR) as applicable within Switzerland and the European Union, ensuring your data is processed lawfully and transparently.
- Personal data collected will be processed fairly and lawfully.
- Data is collected for specified, explicit, and legitimate purposes and not further processed incompatibly with those purposes.
- Collected data is adequate, relevant, and limited to what is necessary in relation to the purposes for which they are processed.
- We take appropriate measures to ensure data accuracy and keep it up to date.
- Personal data is stored only for as long as necessary to fulfill the processing purposes or meet legal requirements.
- Security of personal data is safeguarded against unauthorized or unlawful processing and accidental loss, destruction, or damage.
If you have concerns regarding data processing, you may contact Switzerland’s data protection authority for guidance and support.
Marketing Communications
Operis may contact you with information about luxury apartment offerings and related services only if you have consented to receive such communications.
You can withdraw your consent or unsubscribe from marketing communications at any time by clicking the unsubscribe link included in every message or contacting us directly.
Privacy of Minors
Our services are not directed to individuals under the age of eighteen. We do not knowingly collect personal data from minors without parental consent.
Links to Third Parties
Our website may contain links to external sites. Operis is not responsible for the content or privacy practices of those third parties.
Changes to Privacy Policy
Operis may update this privacy policy from time to time. Changes will be communicated through our website with the updated effective date.